We are committed to the protection of your privacy. Our aim is to provide an online environment that will ensure the information you provide to us, is handled in a secure and confidential manner.

By accessing our Website you accept the terms and conditions of its use, including consent to the collection and use of your personal information and our right to make amendments to this statement from time to time. We encourage you to regularly review this statement to inform yourself of any amendments.

What information do we collect and store?

Personal Information
As a visitor to our site you may be asked to submit personal details about yourself by email or online form. The information you submit or send electronically is received by our network and stored in our database. In sending us an email, completing an online form, contacting us through our social networking services such as Facebook, Instagram and Twitter, you accept that you have granted us consent to use any personal information within our organisation for the purposes we prescribe including responding to your queries, re-publishing information on our site, and compilation of our databases and research for marketing purposes.

Order and Billing Information
When you wish to purchase a product or service from Turia Pitt International, you will be required to provide certain information. Such information may include a your personal information, contact details, debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the Order and Billing Information. Although we will have access to Order and Billing Information, it will also be collected and processed by our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use.

Other Information
In addition to the information noted above, we may collect additional information:

From Your Activity
Information that we automatically collect when you use the website including, without limitation:

  • IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the Websites you visit; and similar data; and
  • Information about your device, including the type of device; universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.

From Cookies
Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Websites. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Websites may not function properly.

From Third-Party Analytics
Our website uses Google Analytics. This is a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Websites.

From Other Sources
We also may collect or receive information from third parties, such as Facebook, Instagram, LinkedIn, Twitter and/or other third-party social media sites.

How we use the information we collect from you

The information we collect is used to provide our services to you. We may pass on your depersonalised information in a statistical or demographic form to third parties. We do not submit personal information to third parties, however, if we do we will seek your consent prior to submitting personal information where practicable, unless required by law.

We may employ other companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, Order fulfillment, customer service, and marketing assistance. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.

In an ongoing effort to better understand our Visitors, customers, and our products and services, we may analyze your Personal, Other and Order and Billing Information n in aggregate form in order to operate, maintain, manage, and improve the Websites and/or our products and services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.

We may share information about your activity on the Website with third parties for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the Websites and elsewhere. These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect information for such purposes. Pixel tags enable us, and these third-party advertisers, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.

We may use the information you provide to send you e-newsletters outlining news, services or events. If you do not wish to receive any marketing material from us or be entered on our emailing list, please click the unsubscribe link in the email communication.

We reserve the right to modify, collate, edit or track personal information in order to improve our services to you or if required by law.

Security, quality, and accuracy of information
We endeavour to keep your personal information up to date and accurate, however, you must let us know if there are any details that you may have accidentally recorded incorrectly in an email or online form. We will endeavour to correct your personal information within 7 business days of receiving a written request from you. To protect your privacy and the privacy of others, we may ask for additional evidence of your identity before we can change it.

Whilst we will take all due care in protecting the security, confidentiality, and privacy of the information submitted by you, we cannot guarantee that our systems will be completely free from third party interception or damage to information transmitted by email.
Please understand that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet.

Links to other sites
We have attempted to provide relevant links to other sites of interest, however, we make no warranties or representations as to the quality and/or accuracy of information on any other site which we provide a link to. We also take no responsibility for the privacy practices of such other sites.We encourage you however to view the terms and conditions of use, privacy policies and security statements on those sites.

Your right to Access and Amend Information about you
If you have submitted details about yourself to us, you are entitled to access the information which is subsequently handled by us within our organisation. There are exceptional circumstances where access to your personal information may be refused by us such as where access would be unlawful. We will advise you of such circumstances if they arise.

If you would like to access your personal information, please submit your request to [email protected] outlining the documents or information you require. We will endeavour to respond to your query within 7 business days of receiving a written request. We encourage you to contact us to update any of your details or to correct any inaccuracies which may have inadvertently been recorded by us.

Complaints
If you are unhappy with any aspect of the way your personal information has been collected or handled by us, or if you have any queries in relation to any aspects of the above statement, please do not hesitate to contact us at [email protected]